Department of Utilities Notices

Department of Utilities Notices

Department of Utilities Notices

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Northridge Estates (PWS LA1103181)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Northridge Estates (PWS LA1103181) 

System Wide

Today, August 19, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

LIMITED PRECAUTIONARY BOIL ADVISORY

Northridge Estates (PWS LA1103181) 

System Wide

Today, August 17, 2023, water pressure was lost in the Northridge Water System, crews are currently on site to determine to cause. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the Northridge Water System is under a Precautionary Boil Advisory was water service is restored.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by a post on the parish website, social media, and automated phone call.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

 

Information:

  • Date of Notice Thursday, 17 August 2023
  • Water System Northridge Water System
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Saturday, 19 August 2023
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Faubourg Coquille PWS LA1103149

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Faubourg Coquille PWS LA1103149

39, 56, 76, 77 Starbrush Circle

(Louisiana Heart Center, DS Family Medicine, Covington Clinic, Women’s Health and Wellness)

Today, August 16, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

LIMITED PRECAUTIONARY BOIL ADVISORY

Faubourg Coquille PWS LA1103149

 39, 56, 76, 77 Starbrush Circle

(Louisiana Heart Center, DS Family Medicine, Covington Clinic, Women’s Health and Wellness)

 

Today, August 14, 2023, water was turned off to the above customers to repair a water main. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand delivered notices.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for alerts.

Information:

  • Date of Notice Monday, 14 August 2023
  • Water System Faubourg Coquille
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Wednesday, 16 August 2023
Read more...

(Rescinded) PRECAUTIONARY BOIL ADVISORY Meadow Lake Water System (PWS 1103146) System Wide

PRECAUTIONARY BOIL ADVISORY RESCINDED

Meadow Lake Water System (PWS LA1103146)

System Wide 

Today, August 11, 2023, the Department of Utilities received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption. Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

PRECAUTIONARY BOIL ADVISORY

Meadow Lake Water System (PWS 1103146)

System Wide

Today, August 10, 2023 water pressure dropped in the Meadow Lake Water System due to a power outage in the area. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the entire Meadow Lake Water System is under a precautionary boil water advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area, post on the parish website, social media, and an automated phone call.  

If you have any questions, please call the Department of Utilities at (985) 276-6400

 

 

Information:

  • Date of Notice Thursday, 10 August 2023
  • Water System Meadow Lakes Water System
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Friday, 11 August 2023
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Briarwood Terrace Water System (PWS 1103079)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Briarwood Terrace Water System (PWS 1103079)

1315 Coffee St.; 1329, 1333, 1335 Lafitte St.; 2112, 2116, 2121, 2123, 2129, 2132, 2133, 2134, 2139, 2143 Webster St.

Today, August 10, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

LIMITED PRECAUTIONARY BOIL ADVISORY

Briarwood Terrace Water System (PWS 1103079)

1315 Coffee St.; 1329, 1333, 1335 Lafitte St.; 2112, 2116, 2121, 2123, 2129, 2132, 2133, 2134, 2139, 2143 Webster St.

Today, August 9, 2023, the Department of Utilities turned off water service to the above customers to repair a water line. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area and a post on the Parish Website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for text alerts.

Information:

  • Date of Notice Wednesday, 09 August 2023
  • Water System Briarwood Terrace
  • Type of Notice Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 1315 Coffee St.; 1329, 1333, 1335 Lafitte St.; 2112, 2116, 2121, 2123, 2129, 2132, 2133, 2134, 2139, 2143 Webster St.
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Thursday, 10 August 2023
Read more...

(Rescinded) PRECAUTIONARY BOIL ADVISORY Meadow Lake Water System (PWS 1103146)

PRECAUTIONARY BOIL ADVISORY RESCINDED

Meadow Lake Water System (PWS LA1103146)

System Wide

Today, August 10, 2023, the Department of Utilities received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption. Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

 

PRECAUTIONARY BOIL ADVISORY

Meadow Lake Water System (PWS 1103146)

System Wide

Today, August 8, 2023 water pressure dropped in the Meadow Lake Water System due to an electrical issue at the water well. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the entire Meadow Lake Water System is under a precautionary boil water advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area, post on the parish website, social media, and an automated phone call.  

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Information:

  • Date of Notice Tuesday, 08 August 2023
  • Water System Meadow Lakes
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Thursday, 10 August 2023
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Abita Lakes (LA1103173) 

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Abita Lakes Water System (1103173)

Today, August 9, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

LIMITED PRECAUTIONARY BOIL ADVISORY

Abita Lakes (LA1103173) 

System Wide

Today, August 7, 2023, the Department of Utilities shut off water to the Abita Lakes Water System to repair a broken water main. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the above customers are under a precautionary boil water advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area, post on the parish website, social media, and an automated phone call.  

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Information:

  • Date of Notice Monday, 07 August 2023
  • Water System Abita Lakes
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Wednesday, 09 August 2023
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Briarwood Terrace Water System (PWS 1103079)

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Briarwood Terrace Water System (PWS 1103079)

Today, August 8, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400

 

LIMITED PRECAUTIONARY BOIL ADVISORY

Briarwood Terrace Water System (PWS 1103079)

Tolawa Place Subdivision, Ozone Park Subdivision, Brookstone Subdivision, Colonial Village Subdivision, Westwood Estates Subdivision, Tall Timbers Subdivision, Carriage Lane Estates Subdivision, Chinchuba Subdivision, Most Holy Trinity Catholic Church, St. Anthony’s Gardens, Trinity Trace Community Care Center, Avala Hospital, Hickory Street from Orleans Ave. to the west end of Hickory St., Dove Park Rd. from Orleans Ave. to Holy Trinity Dr., U.S. 190 East Service Rd. from Walnut St. to Ponchitolawa Dr. 500 & 516 Dove Park Road, Rouquette Lodge

 

Today, August 6, 2023, the Department of Utilities turned off water service to the above customers to repair an 8” water main break. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by signs placed in the area and a post on the Parish Website.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for text alerts.

 

 

Information:

  • Date of Notice Sunday, 06 August 2023
  • Water System Briarwood Terrace
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Tuesday, 08 August 2023
Read more...

Water Service Interruption Alton Water System (PWS LA1103145)

Water Service Interruption Alton Water System (PWS LA1103145)

Water Service Interruption

Alton Water System (PWS LA1103145)

Water service for all Alton Water System customers will be temporarily shut off on Friday, August 4th, 2023 at approximately 8:00am.  Water service is expected to be off for at least 15 hours or until we are able to place the well back in service. The service interruption is not anticipated to exceed 24 hours; however, unforeseen circumstances may result in a longer duration. Once service is restored, customers will continue to be under the Precautionary Boil Water Advisory until water samples are collected and cleared by the Louisiana Department of Health Laboratory. Discolored water may be experienced once the water service is restored. We will be flushing the lines to clear any possible discoloration.

Water is being turned off to the Alton Water System (PWS LA1103145) to conduct repairs on the water well. The Alton Water System is a single source system. There is no back up source of water at this time which makes us unable to provide water during this time. A secondary source of water is currently under design to reduce service interruptions such as this in the future.

The Department of Utilities recommends that residents:

·         Fill containers with drinking water prior to the water outage (estimate 1-2 gallons

per person or pets)

·         Fill containers, bathtubs, and/or washers with water to use for sanitation purposes and to manually fill toilets. Toilets can flush as long as they are manually filled during this time.

The Department of Utilities will also be providing bottled water for drinking during the water outage. A water station will be set up at Little Zion Baptist Church located at 62129 N. 13th St., to provide drinking water to Alton Water system customers only.

We apologize for any inconvenience this may cause. Thank you in advance for your patience and understanding. You may contact our office at 985-276-6400 or This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions or concerns.

Information:

  • Date of Notice Thursday, 03 August 2023
  • Water System Alton
  • Type of Notice Interruption of Service
  • Boil Advisory Status Active
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY Northlake Behavioral PWS LA1103039 System Wide

LIMITED PRECAUTIONARY BOIL ADVISORY RESCINDED

Northlake Behavioral PWS LA1103039

 System Wide

 

Today, August 3, 2023, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

LIMITED PRECAUTIONARY BOIL ADVISORY

Northlake Behavioral PWS LA1103039

 System Wide

Today, August 2, 2023, the Northlake Behavioral Water System lost water pressure due to an electrical issue at the water well. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand delivered notices.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

You can also visit www.stpgov.org for updates and to sign up for alerts.

Information:

  • Date of Notice Wednesday, 02 August 2023
  • Water System Northlake Behavioral
  • Type of Notice Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) System Wide
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded Thursday, 03 August 2023
Read more...
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  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471
    985.898.2700

    Hours of Operation:
    Monday through Friday
    8:00am to 4:30pm